Privacy Policy

Effective Date: 23-05-2026

At Sonam Capital, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose your personal information.

1. Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Residential address
• Employment and financial information
• Identification documents
• Information submitted through forms on our website

2. How We Collect Information

We collect personal information when you:

• Submit an enquiry form
• Contact us by phone or email
• Apply for finance or mortgage services
• Subscribe to updates or newsletters
• Interact with our website

3. How We Use Your Information

We use your personal information to:

• Provide mortgage and finance services
• Respond to enquiries
• Assess applications
• Improve our website and services
• Meet legal and compliance obligations
• Communicate important updates

4. Disclosure of Information

We may disclose your personal information to:

• Lenders and financial institutions
• Credit reporting agencies
• Service providers and contractors
• Regulatory authorities where required by law

We do not sell your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

You may disable cookies through your browser settings.

7. Access and Correction

You may request access to your personal information or request corrections if you believe information is inaccurate or outdated.

8. Complaints

If you have a complaint regarding privacy or the handling of your personal information, please contact us using the details below.

We will endeavour to resolve complaints promptly and fairly.

9. Contact Us

SPF Group
Address: 325 Churchill Ave, Subiaco WA 6008, Australia
Phone: 08 9286 6888
Email: compliance@spfgroup.com.au

10. External Dispute Resolution

If you are not satisfied with our response, you may contact the Australian Financial Complaints Authority (AFCA).

Australian Financial Complaints Authority (AFCA)
Website: https://www.afca.org.au
Phone: 1800 931 678
Address: GPO Box 3, Melbourne VIC 3001, Australia

11. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.